Often the reports will not come up because they are being blocked by a pop-up blocker. Depending on your computers settings, AIMS results will come up as new windows or tabs. This makes them susceptible to being blocked!
Solution: Make your selections for the results you are pulling, then hold down the control key (CTRL) on your keyboard while you click "Create Report". This should manually override all pop-ups so you can determine if that is the problem. If the report comes up, then it is simply a matter of changing a few settings on your computer. If the screen flashes something then disappears, then it could be hidden behind your current window or in a tab. Either way, contact the IT Call Center (501) 671-2255 or callcenter@uaex.edu or Nikki at (501) 671-2351 or kndavidson@uaex.edu and we can help you find those results.
No comments:
Post a Comment